🛒 How to Buy on AliExpress from the UK

Everything that actually matters, in the order you need it
🔍 1. Judging a seller before you buy

The product listing is marketing. The seller is the thing to assess.

📏 2. Sizes, and why the size chart matters more here

Clothing and shoes are sized for the Asian market and generally run smaller than UK equivalents. Ignoring this is the most common reason a first AliExpress order disappoints.

💷 3. What it really costs
⏱️ 4. Delivery expectations

Set these before you order, not after. The method chosen at checkout decides almost everything - see delivery times for the ranges, and tracking for what the statuses mean once it ships.

🛡️ 5. When something goes wrong

Most problems are recoverable if you act inside the Buyer Protection window. Photograph everything on arrival, message the seller first, and open a dispute before the deadline - the full process is on the refunds and disputes page.

✅ 6. The short version
❓ FAQ
Is AliExpress safe to buy from in the UK?
It is a large regulated marketplace with a Buyer Protection scheme that holds your payment until you confirm delivery. The risk is not the platform but the individual seller, which is why store history and item-level order counts matter.
Do I pay customs on AliExpress orders to the UK?
Import VAT usually applies and is normally collected by AliExpress at checkout for lower-value orders. Higher-value orders can attract charges on delivery instead - see our import tax page.
Why is AliExpress so cheap?
You buy directly from sellers close to manufacturing, without the layers of importer, distributor and retailer that sit inside a UK high-street price.
What should I not buy on AliExpress?
Anything where a counterfeit or a safety failure matters - branded goods at implausible prices, electrical items you cannot verify, and anything you need by a specific date.
Does AliExpress size run small?
Generally yes, for clothing and shoes. Use the centimetre measurements on the listing rather than the letter size, and size up when between two.
🛠️ More free tools
General guidance for UK buyers - not legal or tax advice